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Hello
Your prize was sent on November 26. We do a lot of things to satisfy our members, but there is one thing we can't do, it's bring the Prizes ourselves directly to the Winners ...😉
Your Prizes are sent to you by a company called La Poste and which is responsible for mail delivery. As soon as you have not received said letter, we are subject to their rules for filing a dispute.
Believe that we are the first to get angry when this kind of thing happens, and we do our best to find lost packages each time, while being subject, once again, to the directives of La Poste. It takes time, that's how it is, there's nothing we can do about it!
If you still want to hold us responsible for it, I can't stop you, but know that it won't change much...Rather than getting angry at us and writing totally absurd things, it would be more constructive to put you in contact with our Customer Service and your post office to find your package...
The Web'
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