myself to cut your message which is a little hard towards us, you know however that we are serious people!
The customer service department is doing research on this prize, it takes a little time. It is also a shipment that is only a week old, so it is very recent, I think there is no reason to panic. Especially since it is not us who deliver the Prizes to you, but an external service provider (Coliposte in this case), we must therefore check with them to determine exactly the origin of the problem.
It is quite obvious that if your walkman has not reached you for one reason or another, we will send you another. This is a rare problem, but when it happens, believe me, we always find a solution.
Until then, you'll understand that a little patience is needed!
Good games!
The Web' Hello the web
I don't know if you have put pressure on MadWin about my prize still not received. But I just had some good news! They're going to send me back a walkman early next week. I thank you for your answers and probably for your Help with me! Have a good day to you and the whole MadWin team 🍸🍸🍸🍸
Anyway I appreciate your ultra fast answer! So far all the packages have arrived quickly but frankly this one is starting to worry me. I wish you a good end of the day and thank you again for your answer. 🙋
I allow myself to cut your message which is a little hard towards us, you know however that we are serious people!
The customer service department is doing research on this prize, it takes a little time. It is also a shipment that is only a week old, so it is very recent, I think there is no reason to panic. Especially since it is not us who deliver the Prizes to you, but an external service provider (Coliposte in this case), we must therefore check with them to determine exactly the origin of the problem.
It is quite obvious that if your walkman has not reached you for one reason or another, we will send you another. This is a rare problem, but when it happens, believe me, we always find a solution.
Until then, you'll understand that a little patience is needed!
